Return Policy
Return Policy
Thank you for shopping with us. We value your trust and aim to provide quality products and services. Please read our Return Policy carefully before making any purchase.
No Returns Accepted
Kindly note that all sales made on our website are final. We do not accept returns or offer refunds on any items once payment has been completed and the order has been confirmed.
Damaged or Incorrect Items
While we do not accept returns, if your item arrives damaged or incorrect, please contact our customer support within 48 hours of delivery with clear photos and a detailed description of the issue. We will assess the situation and provide support where necessary, which may include a replacement or partial refund at our discretion.
Customer Responsibility
It is the responsibility of the customer to ensure:
- The correct item, size, colour, and specifications are selected before checkout.
- Accurate delivery information is provided.
- Someone is available to receive the order at the specified delivery address.
Contact Us
For questions or concerns regarding your order, please contact our support team at:
Email: [email protected]
Phone: +234(0)8060323935
Operating Hours: Monday – Friday, 9am – 5pm (WAT)
By completing a purchase on our website, you acknowledge and accept the terms of this Return Policy.